Privacy Polify

Privacy Policy for MedMatrix Rx, LLC

*Last Updated: October 26, 2024*

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Introduction

MedMatrix Rx, LLC ("MedMatrix," "we," "us," or "our") is committed to protecting the privacy of our customers, users, and visitors ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, website, and mobile applications.

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Information We Collect

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Personal Information

We may collect:

- Name, address, and contact information

- Date of birth and demographic information

- Medical history and prescription information

- Insurance and payment information

- Healthcare provider information

 

Automatically Collected Information

- Device information (IP address, browser type, operating system)

- Usage data and analytics

- Cookies and tracking technologies

- Location information (with your consent)

 

How We Use Your Information

We use collected information to:

- Process and fulfill prescriptions

- Communicate about your prescriptions and healthcare

- Improve our services and user experience

- Process payments and insurance claims

- Comply with legal obligations

- Send important updates and notifications

- Prevent fraud and maintain security

 

Information Sharing and Disclosure

We may share your information with:

- Healthcare providers and pharmacies

- Insurance companies and payment processors

- Service providers and business partners

- Legal authorities when required by law

- Corporate affiliates and successors

 

We do not sell your personal information to third parties.

 

Data Security

We implement appropriate technical and organizational measures to protect your information, including:

- Encryption of sensitive data

- Regular security assessments

- Access controls and authentication

- Employee training on data protection

- Secure data storage and transmission

 

Your Rights and Choices

You have the right to:

- Access your personal information

- Request corrections to your data

- Opt-out of marketing communications

- Request deletion of your information

- Restrict certain data processing

- Receive your data in a portable format

 

Special Notice for Protected Health Information

We comply with the Health Insurance Portability and Accountability Act (HIPAA). Please refer to our separate Notice of Privacy Practices for information about how we handle protected health information.

 

Children's Privacy

We do not knowingly collect information from children under 13 without parental consent. If you believe we have inadvertently collected such information, please contact us.

 

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

 

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA). These include the right to know what personal information we collect and how we use it, the right to delete personal information, and the right to opt-out of the sale of personal information.

 

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

 

MedMatrix Rx, LLC  

700 Spring Forest Suite 121

Raleigh NC. 27609

Email: privacy@medmatrix-rx.com  

Phone: 910.377.6865

 

Compliance with Laws

This Privacy Policy complies with applicable federal and state privacy laws, including HIPAA, CCPA, and other relevant regulations.